Consumer Products Corner - Consumer Pulse: Resilience Or Anxiety... Which Is Driving Consumer Purchases?

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AlixPartners

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AlixPartners is a results-driven global consulting firm that specializes in helping businesses successfully address their most complex and critical challenges.
The economy presents two contrasting perspectives. On one hand, the consumer's financial position has strengthened, resulting in a small increase...
United States Consumer Protection
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The economy presents two contrasting perspectives. On one hand, the consumer's financial position has strengthened, resulting in a small increase in retail sales of 0.1%. On the other hand, consumer sentiment has dampened, and this more pessimistic outlook is reflected in the sector trends we see. Home Electronics and Dining are thriving, indicating that consumers may be prioritizing smaller immediate gratification purchases, rather than potentially larger long-term purchases such as Home Furnishings. Which perspective will prevail? If we have indeed reached a spending peak, how will companies stay competitive and keep customer loyalty in check during this period of uncertainty? 

0.1% increase in retail sales

FIGURE 1: Quarterly U.S. Retail Sales (exc. Auto & Gas)

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Consumer sentiment dampens

FIGURE 2: Quarterly U.S. Consumer Sentiment

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Income maintains growth

FIGURE 3: Quarterly U.S. Income and Debt Tracker

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