In the fourth installment of the Staying Power series, we break down how the COVID-19 pandemic changed global spending in the broader Travel and Hospitality industry landscape and what organizations have done to bounce back to recover lost revenue and market share.
Not all industries and companies were impacted by the pandemic
in the same way. There has been strong recovery and growth in
travel and tourism segments, but business travel has struggled to
achieve pre-pandemic levels. Because of this unique economic
climate, Travel and Hospitality organizations need to rethink how
they deliver technology services in this time of economic
uncertainty. Though this repositioning is not new, the ability to
create an adaptable and reinventive technology organization
continues to be a challenge.
The fourth installment of the Staying Power series outlines the
characteristics of leading technology enabled organizations and
five steps Travel and Hospitality organizations can take to address
services challenges.
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