The article, "Retaliation, ADA Charges," featured in SHRM, examined steps employers can take to reduce claims filed with the EEOC.
James Hux provided insight on how to prevent retaliation claims.
If an employer receives a complaint of discriminatory activity, it should properly and promptly investigate and take appropriate action. This might prevent the claim from escalating into a retaliation claim. In addition, the information gathered may help an employer make smart decisions about how to handle the claim (e.g., whether to settle a claim early through mediation), depending on how big a problem it is, noted James.
Discipline just needs to be consistent and fair, James agreed.
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