Bridging Sustainability And Stakeholder Trust

KPMG

Contributor

In today's business environment, sustainability and stakeholder management are no longer optional—they are essential for long-term success.
Saudi Arabia Corporate/Commercial Law
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In today's business environment, sustainability and stakeholder management are no longer optional—they are essential for long-term success. The International Financial Reporting Standards (IFRS) Sustainability Disclosure Standards, including IFRS S1 and S2, underscore the critical role that effective stakeholder management plays in sustainability reporting. 

The issue

Sustainability reporting has evolved from a peripheral activity to a core component of corporate governance and financial reporting. Companies are under increasing pressure to disclose their environmental, social, and governance (ESG) impacts transparently. However, the challenge lies not just in reporting these impacts but in managing the relationships and expectations of a diverse group of stakeholders who are affected by or can affect the company's operations. Effective stakeholder management is essential to ensure that sustainability reports are not only comprehensive and accurate but also meaningful to the intended audience.

The importance of stakeholder management under IFRS S1 and S2

IFRS S1 – general requirements for sustainability-related disclosures:

Effective stakeholder management under IFRS S1 involves engaging with various stakeholders to identify and prioritize material sustainability issues. This engagement ensures that the disclosed information addresses the most pertinent concerns of stakeholders, including investors, employees, customers, suppliers, communities, and regulators.

IFRS S2 – climate-related disclosures:

Stakeholder management is crucial under IFRS S2 because climate change poses significant risks and opportunities that vary across different stakeholders. Companies must engage with stakeholders to understand their perspectives on climate-related impacts, integrate their feedback into climate strategies, and disclose relevant metrics and targets. This focused engagement helps companies align their climate-related disclosures with stakeholder expectations and regulatory requirements.

The impact of not making it a priority

Neglecting stakeholder management in sustainability reporting can have severe consequences:

  1. Loss of trust and credibility: Without effective stakeholder engagement, companies risk losing the trust and confidence of their stakeholders. Inaccurate or incomplete sustainability disclosures can lead to skepticism and damage the company's reputation.
  2. Missed opportunities: Engaging with stakeholders provides valuable insights that can inform strategic decision-making. Without this engagement, companies may miss opportunities to address stakeholder concerns, improve their sustainability performance, and enhance their competitive advantage.
  3. Increased risk: Failing to manage stakeholder relationships can lead to unaddressed risks. For example, neglecting community concerns about environmental impacts can result in conflicts, regulatory penalties, and operational disruptions.

The requirements

To effectively manage stakeholder engagement under IFRS S1 and S2, companies need to take several proactive steps:

  1. Establish a stakeholder engagement framework: Develop a structured framework for identifying, engaging, and communicating with stakeholders. This framework should outline the processes for regular and systematic engagement, ensuring that all relevant stakeholder groups are considered.
  2. Identify and map stakeholders: Identify all stakeholders who are affected by or can affect the company's sustainability performance. This involves mapping their influence and impact on the company to prioritize engagement efforts.
  3. Develop tailored engagement strategies: Different stakeholders have different concerns and expectations. Develop tailored engagement strategies that address the specific needs of each stakeholder group. This may involve surveys, interviews, focus groups, public forums, and other methods of engagement.
  4. Collect and analyze feedback: Gather feedback from stakeholders to understand their perspectives on sustainability issues. Analyze this feedback to identify common themes and areas of concern that need to be addressed in sustainability disclosures.
  5. Integrate feedback into decision-making: Use stakeholder feedback to inform the company's sustainability strategies and reporting processes. This ensures that the disclosed information is relevant, accurate, and aligned with stakeholder expectations.
  6. Communicate outcomes transparently: Transparently communicate the outcomes of stakeholder engagement activities, including how stakeholder feedback has been incorporated into sustainability strategies and disclosures. This transparency builds trust and accountability.
  7. Monitor and review engagement processes: Regularly monitor and review the effectiveness of stakeholder engagement strategies. Make necessary adjustments to improve engagement and ensure that stakeholder concerns are continuously addressed.

Last word

The nexus between IFRS sustainability standards and effective stakeholder management is clear. As companies navigate the complexities of sustainability reporting, prioritizing stakeholder engagement is essential to ensure that disclosures are comprehensive, accurate, and meaningful. By establishing a robust stakeholder engagement framework, identifying and mapping stakeholders, developing tailored engagement strategies, and integrating feedback into decision-making, companies can enhance their transparency, build trust, and comply with IFRS S1 and S2. In an era where sustainability is a critical business imperative, effective stakeholder management is not just beneficial—it is indispensable

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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