ARTICLE
2 August 2024

Best Practices For Conducting Corporate Investigations In Saudi Arabia: Addressing The Challenges Of The Personal Data Protection Law

As Saudi Arabia continues its ambitious economic transformation under Vision 2030, the role of corporate investigations in promoting good governance has become increasingly vital.
United Arab Emirates Privacy
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The Critical Role of Corporate Investigations in Saudi Arabia's Vision 2030 Transformation

As Saudi Arabia continues its ambitious economic transformation under Vision 2030, the role of corporate investigations in promoting good governance has become increasingly vital. Robust and transparent investigation practices are essential for ensuring accountability, compliance, and ethical conduct within organizations. As the Kingdom opens its economy and seeks to attract foreign investment, the need for rigorous corporate investigations will only intensify. These investigations help build investor confidence by demonstrating a commitment to maintaining high standards of corporate governance, reducing the risk of fraud and corruption, and fostering a business environment characterized by integrity and trust. As a result, companies operating in Saudi Arabia must be prepared to conduct thorough and effective investigations to support the nation's goal of becoming a leading global investment hub.

Nonetheless, conducting corporate investigations in Saudi Arabia requires a nuanced understanding of the country's legal framework, cultural dynamics, and business practices. This article focuses on addressing specific issues that arise during corporate investigations, related to changes in the Personal Data Protection Law.

Data Protection in the Saudi Context

The Personal Data Protection Law (PDPL), originally enacted in 2021, has undergone significant updates in 2023 to enhance data privacy and protection measures in Saudi Arabia.1 After a 12-month grace period to allow corporations to reach compliance with the new requirements, the amended PDPL will become fully enforceable from 14 September 2024. These updates have far-reaching implications for corporate investigations, particularly in terms of data collection, processing, and transfer.

PDPL aligns more closely with Europe's GDPR, providing a comprehensive framework for personal data protection. However, its specific provisions reflect the distinct cultural, regulatory, and technological contexts of Saudi Arabia. The PDPL is tailored to respect local cultural values, emphasize data localization, and integrate religious considerations.

Cultural Sensitivity and Respect for Privacy

In Saudi Arabia, cultural norms place a high value on personal and family privacy. The PDPL is designed to respect these cultural sensitivities by ensuring that personal data, particularly sensitive data related to family, social status, and personal relationships, is handled with the utmost confidentiality and care. These are reflected in stringent consent requirements for the collection and processing of personal data, ensuring that individuals are fully aware of and agree to how their data will be used.

Regulatory Context and Data Localization

Saudi Arabia has a strong emphasis on data sovereignty and localization. The PDPL reflects this by imposing strict conditions on the transfer of personal data outside the Kingdom, ensuring that data remains under local jurisdiction and protection. As a result, organizations must obtain regulatory approval or ensure that the recipient country offers an adequate level of data protection before transferring data abroad. This aligns with the Kingdom's broader regulatory goals of maintaining control over data within its borders.

Religious Considerations

Saudi Arabia's legal framework is influenced by Islamic principles, which are integrated into its regulatory and privacy laws. The PDPL's provisions are designed to be compatible with these religious values, emphasizing respect for personal dignity and privacy. The PDPL places a strong emphasis on the ethical use of data, prohibiting processing activities that could be deemed intrusive or disrespectful to individuals' private lives and social values.

Understanding these differences is crucial for organizations operating in these jurisdictions to ensure compliance and effectively manage personal data.

Key Updates to PDPL in 2023

Enhanced Consent Requirements

  • Explicit and Informed Consent: The 2023 updates mandate that organizations must obtain explicit and informed consent from individuals before collecting, processing, or sharing their personal data. This means that data subjects must be clearly informed about the purpose of data collection, the types of data being collected, and how the data will be used.
  • Withdrawal of Consent: Individuals now have the enhanced right to withdraw their consent at any time. Organizations must provide easy and accessible means for individuals to exercise this right.

Stricter Data Transfer Regulations

  • Cross-Border Data Transfers: The updates impose more stringent conditions on transferring personal data outside Saudi Arabia. Organizations must demonstrate that the recipient country offers an adequate level of data protection or obtain explicit consent from data subjects for the transfer.
  • Regulatory Approval: In some cases, organizations may need to obtain prior approval from the Saudi Data and Artificial Intelligence Authority (SDAIA) before transferring data abroad.

Strengthened Data Subject Rights

  • Access and Rectification: Data subjects have enhanced rights to access their personal data and request rectification of inaccurate or incomplete data. Organizations must comply with these requests within specified timeframes.
  • Data Portability: The updates introduce the right to data portability, allowing individuals to obtain and reuse their personal data across different services. This necessitates that organizations provide data in a structured, commonly used, and machine-readable format.

Increased Accountability and Compliance Obligations

  • Data Protection Officer (DPO): Organizations that process large volumes of personal data or engage in high-risk processing activities are required to appoint a Data Protection Officer (DPO) responsible for overseeing data protection compliance.
  • Impact Assessments: The updates mandate conducting Data Protection Impact Assessments (DPIAs) for processing activities that pose significant risks to data subjects' privacy. This includes assessing the potential impact on privacy and implementing measures to mitigate risks.

Enhanced Data Security Measures

  • Technical and Organizational Measures: Organizations are required to implement robust technical and organizational measures to protect personal data against unauthorized access, disclosure, or loss. This includes encryption, access controls, and regular security audits.
  • Breach Notification: The updates introduce stricter requirements for reporting data breaches to the SDAIA and affected individuals. Organizations must report breaches within a specified timeframe and provide details about the nature of the breach and measures taken to address it.

Impact on Corporate Investigations

Data Collection and Consent

  • Obtaining Consent: Investigations involving personal data must ensure that explicit and informed consent is obtained from data subjects. This can be challenging in cases where obtaining consent might alert individuals about the investigation. Organizations must carefully navigate this requirement while ensuring compliance with the PDPL.
  • Documenting Consent: Organizations must maintain detailed records of consent obtained from individuals, including the purposes for which data is collected and processed. This documentation is crucial for demonstrating compliance during audits or investigations by regulatory authorities.

Handling Sensitive Data

  • Processing Sensitive Data: The PDPL updates place stricter controls on processing sensitive data, such as financial information, health data, and biometric data. Investigations must ensure that additional safeguards are in place when handling such data.
  • Minimizing Data Collection: Organizations should adopt data minimization principles, collecting only the data necessary for the investigation's purposes. This reduces the risk of non-compliance and enhances data protection.

Data Transfers and Collaboration

  • Cross-Border Investigations: For investigations involving cross-border data transfers, organizations must navigate the stringent requirements imposed by the PDPL. This includes ensuring that recipient countries provide adequate data protection or obtain explicit consent for the transfer.
  • International Collaboration: When collaborating with international legal and investigative teams, organizations must ensure that data sharing complies with the PDPL's requirements. This may involve additional legal agreements or obtaining regulatory approvals.

Data Subject Rights and Investigations

  • Responding to Data Subject Requests: Investigations must account for the enhanced rights of data subjects to access, rectify, and port their data. Organizations must have processes in place to respond to such requests promptly and accurately.
  • Balancing Rights and Investigation Needs: Balancing data subjects' rights with the needs of the investigation can be challenging. Organizations must carefully evaluate requests to ensure that responding to them does not compromise the investigation's integrity.

Data Security and Breach Management

  • Implementing Security Measures: Investigations must ensure that robust data security measures are in place to protect personal data. This includes implementing encryption, access controls, and regular security audits to prevent unauthorized access or breaches.
  • Breach Response: In the event of a data breach during an investigation, organizations must follow the updated breach notification requirements. This includes promptly reporting the breach to the SDAIA and affected individuals and providing details about the breach and mitigation measures.

Accountability and Oversight

  • Role of the DPO: The appointment of a DPO for overseeing data protection compliance can enhance the effectiveness of corporate investigations. The DPO can provide guidance on data protection issues, conduct DPIAs, and ensure that investigations comply with the PDPL.
  • Conducting DPIAs: For high-risk processing activities, such as investigations involving large volumes of sensitive data, organizations must conduct DPIAs to assess privacy risks and implement measures to mitigate them.

Adhering to PDPL Updates for Enhanced Governance and Investor Confidence

Conducting corporate investigations in Saudi Arabia requires navigating a complex landscape of data privacy, regulatory compliance, and cultural sensitivities. The 2023 updates to the PDPL have introduced stricter requirements for data collection, processing, and transfer, which organizations must carefully adhere to. By understanding and addressing these challenges, and implementing best practices such as obtaining informed consent, ensuring data security, and respecting cultural norms, companies can conduct thorough and effective investigations. This not only supports good governance and ethical conduct but also builds investor confidence as Saudi Arabia continues its economic transformation and opens its doors to global investments.

Footnote

1. https://sdaia.gov.sa/en/SDAIA/about/Documents/Personal%20Data%20English%20V2-23April2023-%20Reviewed-.pdf

Originally Published 31 July 2024

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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