The Central Bank's Consumer Protection – Outlook Report, published on 15 February 2017, sets out its consumer protection priorities for the year ahead. The Report also draws the attention of boards and senior management in regulated firms to the consumer risks that they must consider. In his foreward to the Report, the Central Bank's Director of Consumer Protection, Bernard Sheridan, emphasised that firms must understand the risks that consumers face from products, services, the behaviour of regulated firms and the market.
This article contains a general summary of developments and is not a complete or definitive statement of the law. Specific legal advice should be obtained where appropriate.