This case, in which Al Tamimi successfully represented the Defendant at all stages of the proceedings, is significant because the Court of Cassation established a new legal precedent with respect to Contracts of Adhesion.

Although broadcasting organizations provide public services, these services cannot be classified as being performed under contracts of adhesion because there exist many competing organizations providing similar services.

Summary

The Court of Cassation established that for a contract to be characterized as a contract of adhesion it should satisfy three distinctive conditions. Failure to meet these three conditions will see the contract characterized as a normal contract.

Claim

A commercial action was filed by a local company (the "Claimant") against two broadcasting companies - one operating locally ("The First Defendant") and the other operating outside the United Arab Emirates ("The Second Defendant") (jointly, "the Defendants"). The Claimant sought an order from the Court that the Defendants jointly and severally pay the amount of AED 10 million in compensation for breach of contract plus 12% legal interest from the date of filing the case until full payment.

Facts of the claim

The Claimant submitted that it was the owner of a number of hotel apartments which it rented out to tourists. The Claimant pleaded that that it had sought to equip all the rooms with a complete package of popular international television channels. Accordingly, the Claimant entered into a one year broadcasting contract ("The Contract") with both Defendants. The duration of the Contract was from 22 September 2008 until 31 September 2008, and required the Claimant to pay the amount of AED 397,392.

The Claimant contended that on 29 December 2008 (during the contractual period) both Defendants failed to meet their contractual obligations and ceased the broadcast of certain channels from the package paid for by the Claimant. The Claimant submitted that the damage suffered by it by virtue of the broadcast cessation was AED 10 million, which was comprised of the amount paid by the Claimant for the broadcasting package in addition to lost income. The Claimant argued that lost income had been suffered due to guests leaving the hotel apartments for lack of viewing options.

Court of First Instance

The Court of First Instance ruled in favor of both Defendants and dismissed the case. Consequently, the Claimant appealed the decision.

Court of Appeal

The Claimant appealed to the Court of Appeal, which upheld the decision of the Court of First Instance.

Court of Cassation

The Claimant consequently appealed to the Court of Cassation. The Defendants refrained from submitting any defence or pleading in the Court of Cassation action.

The Claimant argued that the Court of Appeal had erred in upholding the decision of the Court of First Instance. The main grounds for the Claimant's appeal were as follows:

  • That the Contract entered into by the Claimant and the Defendants satisfied all the mandatory elements required for a binding contract.
  • That in breach of the principles of good faith, the Defendants had arbitrarily withdrawn the broadcast of certain channels and submitted an alternative negotiable proposal which was declined by the Claimant (the Claimant had produced a document which clearly reflected its rejection if the Defendants' offer to select alternative channels for publication). The Claimant also produced a letter of apology from the Defendants in which they apologized for withdrawing the subject channels from broadcast.

The Claimant also pleaded that satellite broadcasting services, whether for individuals or collective use or for commercial or investment purposes are essential for modern life, and that investors in the tourism industry cannot fully operate their businesses without such services. The Claimant argued that the provision of international channels containing high quality and popular programming was essential for attracting tourism.

Finally, the Claimant argued that as the Defendants enjoyed exclusive broadcasting rights, the Contract entered into by the parties' could mean that the contract is an adhesion contract and the court had erred in its decision.

The Defence

The defence submitted by Al Tamimi was as follows:

  • The Defendants and the Claimant had agreed that the First Defendant would have the right to replace any service in its sole discretion without incurring any fines;
  • Sufficient notice was provided to the Claimant and the Claimant was offered the choice of another channel at no additional cost;
  • Even though the Defendants did enjoy exclusive broadcasting rights, this did not mean the Contract was one of adhesion, especially as the Claimant argued that its procurement of the services was essential for their commercial and investment interests.

The Court of Cassation noted the requirements of Article 246 of the UAE Civil Code (which deals with good faith) and dismissed the Claimant's argument that the Defendants' conduct constituted a breach of the principles of good faith.

Moreover, the Court of Cassation held that it was empowered with the full discretion to interpret the terms of contracts in accordance with the parties' intentions.

The Court noted that Clause 6 of the Contract contained an acknowledgement by the Claimant that only the First Defendant would be held liable for determining the level of service, the number of hours, the language and the technical aspects of the broadcast such as encryption of data, and that any change to the method of broadcasting or replacement of any service was within the sole discretion of the First Discretion without penalty and without incurring any fines.

In recognition of Clause 6, the Court of Cassation noted that on 25 December 2008 the First Defendant had sent a notice to the Claimant informing it that one selected channel would be withdrawn to be replaced by another at no additional cost.

The Court of Cassation interpreted the wording of Clause 6 to mean that the First Defendant was entitled to replace any service at its sole discretion without incurring any fines. Furthermore, the Court also found that the sending by the First Defendant to the Claimant of a notice in recognition of Clause 6 of the Contract was evidence of both compliance of the contractual obligations and the performance of those obligations in good faith.

The Claimant's argument that the Contract could be characterized as one of adhesion was dismissed by the Court of Cassation. The Court of Cassation established that a contract of adhesion exists only when the weaker party acquiesces and submits to the arbitrary terms imposed on it by the other dominant party. The Court of Cassation found that three distinctive features had to be present in order for a contract to be defined as one of adhesion:

  • The contract relates to an essential product or service indispensable to consumers who cannot obtain the essential product or service except by acquiescing to the terms of the contract; and
  • One of the parties retains a monopoly over the product or service or faces limited competition in supplying the product or service; and
  • The supplier of the products or services offers it to consumers on a "take it or leave it" basis where consumers have neither a choice in negotiating the terms nor an opportunity to decline.

The Court of Cassation did not consider that the Claimant had been in a weak position vis-à-vis the Defendants. The Claimant was not obliged to acquiesce and submit to arbitrary terms imposed upon it by the Defendants. The Court also noted that the services provided by the Defendant were also offered by other broadcasting corporations. Finally, the Court also determined that subscription to a TV broadcasting service did not qualify as a crucial public service which was essential to the development of a consumer's commercial investment interests.

In view of the above, the Court of Cassation found that the conditions of a contract of adhesion were not satisfied and dismissed the Claimant's appeal.

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