In the brave new world of viral online communications, it is
critical to stay in front all of those complaints coming at you and
to deal appropriately and successfully with any negative online
comments about your brand or business.
In this podcast, John Gotaskie highlights some key strategies to
effectively diffuse online criticism and avoid potential legal
liability for rash responses.
Listen to the podcast
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transcript
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
