United States: Why I Dumped My BlackBerry (And Got An iPhone)

Last Updated: March 8 2012
Article by David J. Kaufman

Previously published in LJN's Legal Tech Newsletter

I have had a BlackBerry for something like 15 years; each year or so getting a new replacement model. Hell, I even had a Palm Pilot and all of its incarnations. I recall my Palm tethered to an Omnisky modem that "pushed" your e-mails to the device. (Remember those units?) I distinctly remember replacing that brick with a relatively new e-mail device from RIM that automatically delivered your e-mail. Now again it seems like the time to switch to a new device yet again. Here's why.

I Already Have a Mac Desktop at Home

About a year ago, I needed to replace an aging six-year-old Dell desktop machine. My son, the 16-year-old technologist of the house, along with my local computer store, heartily recommended switching to a Mac: It would run all of the software I was already using; I could switch over my 23,000 item iTunes library seamlessly; I could dial into my firm's network just as easily; a Mac was a more stable computer; I could get a giant 27-inch monitor; and it looked really cool. So I invested in my first Mac. The switch was fairly smooth. (ExceptQuicken for Mac is a vastly inferior product. No one told me that. And I had to spend a lot of time reorganizing my banking software.)

I Already Have a Mac Laptop

I also recently had to replace an aging Sony Netbook that ceased to function after about 18 months due to a design flaw in how the removal battery connected to the laptop. My son (again) has had a MacBook Pro for more than three years and has never had a problem with the hardware. In fact, his prior Dell laptop had a similar battery connection problem (which some Russian émigré kid in his apartment fixed for us. This kid had developed a specialized business of fixing battery or charging cord connections for a variety of laptops). The MacBook Air has been running flawlessly and it looks really cool. It works seamlessly with the desktop one too.

Apple Offers a Compelling Product

The iPhone is elegantly designed, from the box that initially houses the device, to the software that runs the device itself. It all works. And works together flawlessly. Some people complain about the difficulties of a closed ecosystem, but an end-to-end solution makes for an elegant and robust user experience.

RIM Has Recently Stumbled

RIM, the prior good friend of corporate America (and many other countries)can't seem to do anything right lately. Its recent outages didn't affect me directly, but my wife's BlackBerry was out for about two days. A number of friends and colleagues reported lack of service while away from the desk and told me that they no longer trusted RIM and were dumping their BlackBerrys for either an iPhone or an Android device. RIM can't seem to keep their network working.

RIM Can't Seem to Figure Out How to Compete

Everyone, even RIM management, believes that the much anticipated Playbook tablet was a disaster. Its inability to function without being tethered put it at a distinct disadvantage with iPads and any other tablet out there. What have they been doing up in Waterloo as Google has been pushing the Android platform and Apple has been selling tons of iPhones? It doesn't seem like much has been happening on the BlackBerry front. No new innovations. Software is kind of bland and a copy of everyone else. And very few really important apps.

What Is It About These Apps?

Apple's App Store has 10 billion apps and Google has about 5 billion, and each seems to have more useful and productive apps than BlackBerry. I crave apps that make my job and life easier and Apple has those. Maybe I am wrong and the BlackBerry store does have some compelling apps, but Apple, and to a lesser extent Google, seem to have transformative, life altering apps. BlackBerry has Brickbreaker. But the others have Angry Birds. Case closed.

It's the Network

My two-year contract with T-Mobile expired at the end of last year and it was time to switch networks too. I have not had many problems with T-Mobile over the years, except for some coverage issues in Mexico and South Korea (the latter where it didn't work at all), but Verizon is dominant now. T-Mobile is going to have to figure out what to do now that its planned merger with AT&T failed.

I Also Get Apple Support

I look forward to taking my shiny new device to the Apple store and figuring out how to optimize it with one of those geniuses at the Apple Store. Maybe I am too drunk with excitement about the whole Apple experience, but the opportunity to talk to someone knowledgeable about this work tool, in person, is extremely desirable. I think I am fairly tech savvy, and my firm supports my BlackBerry, but not as immersively as Apple.

My Music Will Be with Me Always

As a huge music lover, I have two iPods, but I rarely carry them around with me. I want to make my life easier and simpler, not more complicated. Having an iPhone means that I get to bring a large portion of my music collection with me wherever I go. Sure, the BlackBerry can store music, but having already committed to iTunes makes the switch over to BlackBerry impracticable and difficult. I will also have immediate access to tons of other content from my iTunes account.

It Connects to Everything

I have an iPod dock in my car and at home. The iPhone will seamlessly connect with the rest of my life. I think I do have to buy another car charger and case, but that is a small price to pay for this connectivity with everything else. Apple seems to have conquered the accessory universe too. My BlackBerry doesn't connect to it in any harmonious way.

Books

I already own a Kindle (actually we have four Kindles at home). I am not switching from Amazon though, as they have developed a compelling reading ecosystem. It is the Nalgene principle, which produces the ubiquitous Nalgene bottle that dominates with a single, well thought out, superior product. Amazon's Kindle and related store provides for an elegant reading experience—and more so now with the amazing Fire tablet.

Making the Switch

So I am taking the plunge and joining the hordes with an iPhone. Wish me luck. It never seems easy to switch phones, switch carriers and make it all work. For some reason, though, this time is seems like maybe it will be different.

This article is for general information and does not include full legal analysis of the matters presented. It should not be construed or relied upon as legal advice or legal opinion on any specific facts or circumstances. The description of the results of any specific case or transaction contained herein does not mean or suggest that similar results can or could be obtained in any other matter. Each legal matter should be considered to be unique and subject to varying results. The invitation to contact the authors or attorneys in our firm is not a solicitation to provide professional services and should not be construed as a statement as to any availability to perform legal services in any jurisdiction in which such attorney is not permitted to practice.

Duane Morris LLP, a full-service law firm with more than 700 attorneys in 24 offices in the United States and internationally, offers innovative solutions to the legal and business challenges presented by today's evolving global markets. Duane Morris LLP, a full-service law firm with more than 700 attorneys in 24 offices in the United States and internationally, offers innovative solutions to the legal and business challenges presented by today's evolving global markets. The Duane Morris Institute provides training workshops for HR professionals, in-house counsel, benefits administrators and senior managers.

To print this article, all you need is to be registered on Mondaq.com.

Click to Login as an existing user or Register so you can print this article.

Authors
David J. Kaufman
 
In association with
Tools
Print
Font Size:
Translation
Channels
Mondaq on Twitter
 
Register for Access and our Free Biweekly Alert
Email Address
Company Name
Password
Confirm Password
Mondaq Topics -- Select your Interests
Accounting and Audit
Anti-trust/Competition Law
Consumer Protection
Corporate/Commercial Law
Criminal Law
Employment and HR
Energy and Natural Resources
Environment
Family and Matrimonial
Finance and Banking
Food, Drugs, Healthcare, Life Sciences
Government, Public Sector
Immigration
Insolvency/Bankruptcy, Re-structuring
Insurance
Intellectual Property
International Law
Litigation, Mediation & Arbitration
Media, Telecoms, IT, Entertainment
Privacy
Real Estate and Construction
Strategy
Tax
Transport
Wealth Management
Regions
Africa
Asia
Asia Pacific
Australasia
Canada
Caribbean
Europe
European Union
Latin America
Middle East
U.K.
United States
Worldwide Updates

Terms & Conditions and Privacy Statement

Mondaq.com (the Website) is owned and managed by Mondaq Ltd and as a user you are granted a non-exclusive, revocable license to access the Website under its terms and conditions of use. Your use of the Website constitutes your agreement to the following terms and conditions of use. Mondaq Ltd may terminate your use of the Website if you are in breach of these terms and conditions or if Mondaq Ltd decides to terminate your license of use for whatever reason.

Use of www.mondaq.com

You may use the Website but are required to register as a user if you wish to read the full text of the content and articles available (the Content). You may not modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, link, display, or in any way exploit any of the Content, in whole or in part, except as expressly permitted in these terms & conditions or with the prior written consent of Mondaq Ltd. You may not use electronic or other means to extract details or information about Mondaq.com’s content, users or contributors in order to offer them any services or products which compete directly or indirectly with Mondaq Ltd’s services and products.

Disclaimer

Mondaq Ltd and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics published on this server for any purpose. All such documents and related graphics are provided "as is" without warranty of any kind. Mondaq Ltd and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall Mondaq Ltd and/or its respective suppliers be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use or performance of information available from this server.

The documents and related graphics published on this server could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Mondaq Ltd and/or its respective suppliers may make improvements and/or changes in the product(s) and/or the program(s) described herein at any time.

Registration

Mondaq Ltd requires you to register and provide information that personally identifies you, including what sort of information you are interested in, for three primary purposes:

  • To allow you to personalize the Mondaq websites you are visiting.
  • To enable features such as password reminder, newsletter alerts, email a colleague, and linking from Mondaq (and its affiliate sites) to your website.
  • To produce demographic feedback for our information providers who provide information free for your use.

Mondaq (and its affiliate sites) do not sell or provide your details to third parties other than information providers. The reason we provide our information providers with this information is so that they can measure the response their articles are receiving and provide you with information about their products and services.

If you do not want us to provide your name and email address you may opt out by clicking here .

If you do not wish to receive any future announcements of products and services offered by Mondaq by clicking here .

Information Collection and Use

We require site users to register with Mondaq (and its affiliate sites) to view the free information on the site. We also collect information from our users at several different points on the websites: this is so that we can customise the sites according to individual usage, provide 'session-aware' functionality, and ensure that content is acquired and developed appropriately. This gives us an overall picture of our user profiles, which in turn shows to our Editorial Contributors the type of person they are reaching by posting articles on Mondaq (and its affiliate sites) – meaning more free content for registered users.

We are only able to provide the material on the Mondaq (and its affiliate sites) site free to site visitors because we can pass on information about the pages that users are viewing and the personal information users provide to us (e.g. email addresses) to reputable contributing firms such as law firms who author those pages. We do not sell or rent information to anyone else other than the authors of those pages, who may change from time to time. Should you wish us not to disclose your details to any of these parties, please tick the box above or tick the box marked "Opt out of Registration Information Disclosure" on the Your Profile page. We and our author organisations may only contact you via email or other means if you allow us to do so. Users can opt out of contact when they register on the site, or send an email to unsubscribe@mondaq.com with “no disclosure” in the subject heading

Mondaq News Alerts

In order to receive Mondaq News Alerts, users have to complete a separate registration form. This is a personalised service where users choose regions and topics of interest and we send it only to those users who have requested it. Users can stop receiving these Alerts by going to the Mondaq News Alerts page and deselecting all interest areas. In the same way users can amend their personal preferences to add or remove subject areas.

Cookies

A cookie is a small text file written to a user’s hard drive that contains an identifying user number. The cookies do not contain any personal information about users. We use the cookie so users do not have to log in every time they use the service and the cookie will automatically expire if you do not visit the Mondaq website (or its affiliate sites) for 12 months. We also use the cookie to personalise a user's experience of the site (for example to show information specific to a user's region). As the Mondaq sites are fully personalised and cookies are essential to its core technology the site will function unpredictably with browsers that do not support cookies - or where cookies are disabled (in these circumstances we advise you to attempt to locate the information you require elsewhere on the web). However if you are concerned about the presence of a Mondaq cookie on your machine you can also choose to expire the cookie immediately (remove it) by selecting the 'Log Off' menu option as the last thing you do when you use the site.

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies and we are not aware of any at present that do so.

Log Files

We use IP addresses to analyse trends, administer the site, track movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links

This web site contains links to other sites. Please be aware that Mondaq (or its affiliate sites) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these third party sites. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose any information requested. Information requested may include contact information (such as name and delivery address), and demographic information (such as postcode, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the functionality of the site.

Mail-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Mondaq stores this information and may contact the friend to invite them to register with Mondaq, but they will not be contacted more than once. The friend may contact Mondaq to request the removal of this information from our database.

Security

This website takes every reasonable precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected using firewalls and other security technology. If you have any questions about the security at our website, you can send an email to webmaster@mondaq.com.

Correcting/Updating Personal Information

If a user’s personally identifiable information changes (such as postcode), or if a user no longer desires our service, we will endeavour to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the “Your Profile” page or by sending an email to EditorialAdvisor@mondaq.com.

Notification of Changes

If we decide to change our Terms & Conditions or Privacy Policy, we will post those changes on our site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

How to contact Mondaq

You can contact us with comments or queries at enquiries@mondaq.com.

If for some reason you believe Mondaq Ltd. has not adhered to these principles, please notify us by e-mail at problems@mondaq.com and we will use commercially reasonable efforts to determine and correct the problem promptly.