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10 February 2025

What To Do After A Slip & Fall Accident: A Step-by-Step Guide

Boland Romaine LLP

Contributor

Boland Romaine Personal Injury Lawyers is one of Ontario’s most respected injury firms with over 40 years of trial experience. Voted as one of the top 10 personal injury firms by Canadian Lawyer Magazine, Boland Romaine’s lawyers have represented the province’s most vulnerable injured victims in court and won.
Slip and fall accidents can happen anywhere—on a sidewalk, in a store, or on private property. When they do, knowing what steps to take can make a significant...
Canada Litigation, Mediation & Arbitration

Slip and fall accidents can happen anywhere—on a sidewalk, in a store, or on private property. When they do, knowing what steps to take can make a significant difference in protecting your health and ensuring you have the necessary evidence if you decide to pursue legal action. Here's a step-by-step guide to help you navigate the aftermath of a slip and fall incident.

1. Seek Immediate Medical Attention

Your health and safety should be the top priority. Even if your injuries don't seem severe, seek medical attention as soon as possible. If you don't go to the hospital right away, visit your family doctor or a walk-in clinic. It's important to:

  • Explain exactly how and when the injury occurred so it is properly documented in your medical records.
  • Follow any medical advice given to ensure a smooth recovery.
  • Keep copies of all medical records, prescriptions, and doctor's notes related to your injury.

2. Make an Incident Report

If your fall happened at a business, store, or any managed property, report the incident to a manager or owner. Request a copy of the incident report for your records. If they refuse to provide one, take note of their name and position for future reference.

3. Take Notes of the Accident Details

Document as much information as possible while your memory is fresh:

  • The exact time, date, and location of the fall.
  • What caused you to fall—was it a wet floor, ice, uneven pavement, or an object in your path?
  • Whether there were any warning signs indicating a hazard.
  • Any conversations you had with property owners, employees, or witnesses.

4. Request Security Camera Footage

If the location had security cameras, ask the manager or property owner for a copy of the footage. This video evidence can be crucial in proving the cause of your fall.

5. Gather Witness Information

If there were any witnesses, ask for their names and contact details. Witness statements can be valuable in supporting your claim, especially if the property owner disputes your account of the incident.

6. Identify the Property Owner

Understanding who is responsible for maintaining the area where you fell is crucial. Determine whether the location is:

  • Privately owned by an individual.
  • A rental property where a landlord or tenant may be responsible.
  • A city or municipal property, which may have different legal requirements for filing a claim.
  • A commercial space managed by a corporation.

7. Take Photographs of the Scene

Visual evidence is critical. If you're able, take photos of:

  • The area where you fell, including the specific hazard (e.g., wet floor, ice, broken tile).
  • The overall environment, showing any missing signs or warnings.
  • Any injuries you sustained as a result of the fall.
  • Your clothing and footwear, particularly if they were affected by the fall.

8. Preserve Your Footwear

The shoes or boots you were wearing at the time of the accident may be used as evidence. Keep them in the condition they were in immediately after the fall and take photos to show their tread and suitability for the conditions.

9. Keep Any Damaged Clothing or Personal Items

If your clothing was torn or any personal belongings were damaged during the fall (e.g., phone, glasses, handbag), keep them as they may serve as further evidence of the severity of the fall.

10. Document Your Injuries

Keep track of how your injuries develop over time by:

  • Taking photos of any visible injuries.
  • Keeping a journal detailing your pain levels, limitations in movement, and any challenges you face due to the injury.
  • Saving receipts and records of all medical treatments, therapies, and medications.

11. Obtain Weather Records (If Applicable)

If your fall occurred outdoors due to icy sidewalks or other weather-related hazards, print out historical weather data for the date and time of the incident. This can help support your claim by proving the conditions at the time of the fall.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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