ARTICLE
18 February 2025

Blog Post: The McFlurry Conspiracy: How Copyright Law Kept Your Ice Cream Machine 'Broken'

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Nelligan Law

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You pull into the McDonald's drive-thru, a car full of kids vibrating with anticipation. The chant begins, a rhythmic, sugar-fueled war cry...
Canada Intellectual Property

You pull into the McDonald's drive-thru, a car full of kids vibrating with anticipation. The chant begins, a rhythmic, sugar-fueled war cry:

"Mc-Flur-ry! Mc-Flur-ry! Mc-Flur-ry!"

It's the moment they've been waiting for—a well-earned reward after a grueling soccer game, a road trip pit stop, or simply enduring the cruel and unusual punishment of being in school. As the heroic provider of joy, you lean forward, ready to make dreams come true.

"Hi, can I get—"

"Sorry, the ice cream machine's broken."

And just like that, the dream dies.

The back seat erupts into chaos. A five-year-old stares out the window, questioning the meaning of existence. The teenager, hardened by years of fast-food betrayals, mutters, "It's always broken." Even the family dog, sensing the tragedy, lets out a deep, knowing sigh.

But this isn't just bad luck. This isn't even a simple case of shoddy machinery. This, my dear McFlurry-less friend, is about copyright law.

The Great McDonald's Ice Cream Conspiracy

For years, McDonald's franchise owners haven't been able to fix their own ice cream machines—not because they lack the tools, but because they legally weren't allowed to.

Why?

Because Taylor Company, the exclusive manufacturer of McDonald's ice cream machines, wrapped them in layers of corporate nonsense and digital locks.

Yes, you read that right: The reason your McFlurry dreams keep melting away isn't just because of a faulty machine—it's because of corporate-controlled software that legally prevented repairs.

Taylor installs digital locks (a.k.a. technological protection measures, which is legalese for "We own you now") on its machines, ensuring that only Taylor-certified technicians can fix them. Even if the issue is something minor—like a clogged nozzle, a software reset, or the machine just needing a firm talking-to—franchise owners were forced to:

  • Call Taylor and request a technician.
  • Wait days (or eternities) for someone to show up.
  • Pay an obscene service fee for a fix that took five minutes.

This wasn't just an annoying glitch—it was a full-fledged repair monopoly, designed to milk (pun fully intended) franchisees for service fees while shutting out third-party repair businesses.

Enter Canada's Right-to-Repair Laws

Eventually, the Canadian government took one look at this mess and said, "Enough is enough."

On November 7, 2024, Canada passed Bill C-244 and Bill C-294, two groundbreaking right-to-repair laws that finally ended Taylor's grip on McDonald's ice cream machines.

  • Bill C-244: Makes it legal for businesses and individuals to bypass digital locks for repairs.
  • Bill C-294: Ensures that devices and software aren't shackled to a single manufacturer, meaning third-party repair options are now a thing.

For the first time, McDonald's franchisees in Canada can legally diagnose and repair their own ice cream machines—no more calling Taylor, no more ridiculous waiting times, and hopefully, no more broken McFlurry dreams.

But Will This Actually Fix the McFlurry Shortage?

Maybe.

Let's be real—McDonald's is a global powerhouse of efficiency, but keeping their ice cream machines running has been a recurring national crisis. The new laws should, in theory, make things better, but only time will tell if we'll see fewer Out of Order signs this summer.

If all goes well, this could mean:

🍦 More McFlurries, less heartbreak.

📉 Fewer tragic drive-thru disappointments.

😊 A new generation of children who never have to learn the pain of a McFlurry denied.

But just in case things don't change overnight, here are some backup dessert options:

🍦 Gas station soft-serve (It's not great, but it's there).

🥧 The McDonald's apple pie (Delicious. Reliable. Never lets you down.)

🍨 That local ice cream shop (Support small businesses! Also, they actually have ice cream!).

Here's to a future filled with working ice cream machines, satisfied customers, and McFlurries finally being served as they were always meant to be—cold, creamy, and drowning in crushed Oreo bits.

Justice has been served. And this time, it's not out of order.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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