The CBM Directive no. 1 has been amended on the 29 January 2019. The significant changes, featuring in the Annexes to the same Directive relate inter alia to security incident reporting, fraud data reporting (including for e-money institutions), and complaint procedures.
All the annexes are based on the guidelines published under Directive (EU) 2015/2366 (PSD II) by the European Banking Authority on the 13 October 2017.
Guidelines on Major Incident Reporting under the PSD2
Guidelines on Procedures for Complaints of Alleged Infringements of Directive (EU) 2015/2366
Guidelines on Security Measures for Operational and Security Risks under PSD2
Guidelines on Fraud Reporting under PSD2
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.