Searching Content indexed under Consumer Law by Reed Smith (Worldwide) ordered by Published Date Descending.
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Must Online Traders Provide Consumers With A Contact Telephone Number? Advocate General Says No…T Necessarily
In a recent request for a preliminary ruling in a case concerning Amazon, the Advocate General Pitruzzella (AG) has given his opinion that the Consumer Rights Directive (2011/83/EU) (CRD)
28 Mar 2019
EU Agrees To New Rules That Ensure Transparency And Fairness For Trading Practices On Online Platforms
On February 14, 2019 the European Commission, European Parliament and Council of the European Union agreed to implement new rules designed to ensure a fair ...
European Union
12 Mar 2019
Singapore Considers Introduction Of Data Portability
On 25 February 2019, Minister for Communications and Information announced that Singapore is considering, as part of an ongoing review of the Personal Data Protection Act (PDPA),
5 Mar 2019
A New Deal For Consumers: EDPS Publishes Opinion
The European Data Protection Supervisor (EDPS) published an Opinion on 5 October 2018 regarding the European Commission's legislative package ...
European Union
8 Nov 2018
UK Government Launches Smart Data Review
The UK government launched its Smart Data Review on 28 September 2018 (Review).
5 Nov 2018
ECJ Ruling On Fairness Of Disproportionately High Default Interest Rate In Consumer Loan Agreements
In the joined cases of Banco Santander SA v. Demba and another (Case C-96/16) and Cortes v. Banco de Sabadell SA (Case C-94/17), the European Court of Justice (ECJ) considered the application of the...
25 Sep 2018
German Court Rules That Online Retailers Must Specify The Delivery Date Even For ‘Coming Soon' B2C Pre-Release Orders
In 2016, the Plaintiff initiated court proceedings against a major German online retailer
24 Jul 2018
German FCO Launches Sector Inquiry Into Online Price Comparison Websites
The German Federal Cartel Office ("FCO") has launched a sector inquiry into "online price comparison websites."
4 Dec 2017
German Federal Supreme Court: ‘Sofortüberweisung' Must Not Be The Only Free-Of-Charge Payment Method In B2C Contracts
According to a press release of the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband; ‘vzbv') dated 19 July 2017, the German Federal Supreme Court (‘FSC')...
26 Jul 2017
German Court Orders WhatsApp To Provide Consumers In Germany With T&Cs In German Language
In the Court's view, the fact that a complex set of contractual T&Cs is only available in English language leads to the conclusion that the whole set of contractual T&Cs shall be deemed void...
25 May 2016
South Korea Sharpens The Teeth Of Its Privacy Law
The Act on the Promotion of Information Communication Network Utilization and Information Protection has been amended to include potential punitive damages for South Korean businesses that provide services over the internet.
South Korea
21 Apr 2016
The Consumer Rights Act 2015: What Businesses In The UK Need To Know
The legal relationship between business and the consumer will be fundamentally reshaped by the Consumer Rights Act 2015 (CRA), the key sections of which came into force on 1 October 2015.
5 Oct 2015
What Does The Consumer Rights Act 2015 Mean For Businesses In The UK?
On October 1, the Consumer Rights Act 2015 went into effect in the UK. The Act, which is divided into three parts, encompasses the entire United Kingdom, and extends consumer rights and significantly restructures overall business-to-consumer relationships.
5 Oct 2015
UK Outlines Additional Enforcement Powers Under Consumer Rights Act 2015
On 3 June 2015, the Department of Business, Innovation and Skills (‘BIS') published its Guidance for enforcers of consumer law.
21 Jul 2015
Changes To Sunday Trading Laws – Good News For Retailers?
In his emergency summer budget of July 8, Chancellor George Osborne announced changes to the Sunday trading rules in England and Wales. In this bulletin we provide a brief reminder of the current rules and look at what the proposed changes mean.
20 Jul 2015
Plain, Intelligible Language Necessary For Insurance Contracts
The ECJ, in the case of Jean-Claude Van Hove v CNP Assurances SA, confirmed that insurers must make sure their consumer customers understand the economic consequences of the insurance policies they take out.
European Union
16 Jul 2015
Issue Relating To Single Consumer Triggers Finding Of ‘Misleading Commercial Practice'
The ECJ provided a preliminary ruling on Nemzeti Fogyasztovedelmi Hatosag v UPC Magyarorszag, which could have major implications on commercial practices.
15 Jul 2015
CAP Releases Revised Promotional Rules In The UK
On May 1, 2015, the Committee of Advertising Practice (CAP) released a set of amended Sales Promotional Rules contained in Section 8 of the CAP Code.
13 May 2015
Keep Your Eye On The Prize – CAP Issues New Rules For Promotions
As with all forms of marketing communications, under the CAP Code, sales and prize promotions must not mislead, harm or offend their audience.
11 May 2015
Avoiding ‘White Noise’ In Communications With Consumers
The UK’s Financial Conduct Authority (‘FCA’) has published its report into the impact of various methods used by banks to help their customers manage their current accounts.
13 Mar 2015
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