The Commonwealth Department of Social Services published on 29 September 2015 a new Home Care Packages Operational Manual, replacing the Home Care Packages Programme Guidelines 2014. The Operational Manual is a useful guide for providers to support the delivery and management of the Home Care Packages Programme on a consumer directed care basis. The Operational Manual is available at: https://www.dss.gov.au/ageing-and-aged-care-programs-services/home-care-packages-operational-manual
Key changes from the Guidelines include:
- Updated information on fees and charges;
- Expanded information for providers on the care planning process; and
- Detailed information for providers when establishing individualised budgets and monthly statements with their consumers
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
